Windows support
Open our support portal to download the remote support application for your Windows computer.
Download for WindowsEXISTING CLIENT SUPPORT
A helping hand.
Just a click away.
Already speaking with our team? Choose your device below and we’ll guide you through getting connected.
GET CONNECTED
We’ll take it from here.
Download and open
Choose your device above, then download and open the support application.
Share your session code
Give the code shown in the application to the Red Nova engineer you are speaking with.
Let us guide you
Your engineer will talk you through any permissions needed and help with your issue.
Only share your session code with the Red Nova engineer you are expecting.